How I Designed an App to Help Indoor Climbers Transition Outdoors with Guidance from Experienced Mentors
The Problem
Indoor climbing is booming, but many gym climbers struggle to take their first steps outside. The gear is different, the environment less predictable, and the social norms unclear. I originally assumed they needed a solo exploration tool, but early research proved otherwise.
What they needed was connection, mentorship, and reassurance.
My Role
I led this project end-to-end as a solo UX designer:
Conducted interviews with climbers across experience levels
Framed strategic design challenges based on research
Designed, prototyped, and tested multiple iterations
Prioritized clarity, safety, and cultural alignment with outdoor climbing norms
Research: Replacing Assumptions with Insight
I began with user interviews expecting to build a self-guided outdoor climbing app. But my first five interviews flipped that idea upside down.
Key Insights:
Outdoor bouldering is more dangerous, and beginners rarely go out alone
Nearly every outdoor climber began with a mentor
Community, safety, and connection were more critical than independence
This shifted my direction: Boulder Buddies needed to be a mentorship platform, not just a tool for solo explorers.
Strategy: Framing the Right Questions
I converted my insights into 5 guiding design questions:
How might we reduce risk while supporting independence?
How might we make mentorship feel natural, not formal?
How might we mirror real-world climbing social norms in the digital world?
How might we build trust when connecting with strangers?
How might we reduce the friction of getting outdoors for the first time?
These questions shaped every design decision that followed.
Design: From Bloat to Focused Value
Early wireframes were overloaded with features: gear-sharing, carpooling, social walls. Testing quickly showed these distracted from the core need.
Through usability testing and iteration, I focused the experience around two pillars:
Find a Buddy: connect with experienced climbers
Find a Route: explore verified outdoor spots)
Key refinements:
Simplified the navigation and user flow
Added a “request to climb” feature for safer interactions
Introduced messaging before committing to climb with someone
Added “Recently Climbed By” and mutual connections for trust signals
Testing & Iteration: Letting the Users Lead
Usability Testing Round 1: The Wake-Up Call:
Overcomplicated user flows
Poor prioritization of content
Unclear CTAs and confusing labels
Learning: Fancy features distracted from the core purpose
Redesign Highlights:
Removed low-value features
Simplified navigation and user flows
Focused on the purpose of the app
Usability Testing Round 2: Validation & Fine-Tuning
Users responded positively to the mentor request system (like a “friend request”)
Users wanted to message potential partners before committing
Maps needed clearer markers and context
Final Updates:
The “Ask to climb” feature now functions with a request-and-approval system
A “Recently Climbed By” section was added to route profiles for trust-building
Introduced mutual connections for added security in climbing partnerships
Final Outcome
Boulder Buddies is now a focused prototype designed to help climbers transition outdoors safely by connecting with mentors, not just maps.
Trust-first partner matching
Simple route discovery
Culturally aligned interaction model
Early testing validation of concept direction
While not yet live, the design earned strong interest from testers and sets the stage for further development with outdoor mentors and safety organizations.
Reflection & Growth
This project taught me to:
Prioritizing core value: Focus on what matters most to users.
Strategic design decisions: Cutting features that weren’t aligned with the core purpose.
Use testing early to avoid costly assumptions
User-driven iteration: Utilizing early and frequent testing to avoid assumptions and costly mistakes.
Key Takeaway
What started as a idea evolved into a trust-centered mentorship tool grounded in user insight, safety norms, and strategic iteration. This project deepened my belief in designing for culture as much as for need, and that the best product ideas often come from being wrong at the start.
What’s Next?
Further testing with outdoor mentors to improve onboarding.
Exploration of structured “first climb” event flows to help users take the first step outside.
Add safety verification for mentor profiles to enhance trust.
Improve in-app messaging for real-time coordination between climbers.